Privacy Policy

1.General scope

Capitulos e Enigmas, Tecnologias de informação, Lda., based in Avenida Portas do Minho, 9001, 4760-708 Vila Nova de Famalicão, is registered in the Conservatória do Registo Comercial da Trofa with the single enrollment number and NIPC (id number collective person) 513983929, with a share capital of € 2.500,00.

Capitulos e Enigmas, Tecnologias de informação, Lda., which we shall call only Webhouse is responsible for this website. This privacy policy covers this website, as well as other means that mention the said policy.

User privacy is important for Webhouse.

Webhouse undertakes to respect User's privacy and to process your personal data in a careful and confidential manner, in accordance with applicable laws. The data will not be processed for any other purpose than those specified here. .

Webhouse reserves the right to update or modify this Privacy Policy at any time, in order to adapt it to legislative changes. The User is advised to visit this page regularly.

2.Permission

Completion of the contact request form on this website or any Webhouse form, as well as the request for contact or quote for any email or telephone from Webhouse is provided as a voluntary indication of data and is understood as an express declaration of acceptance by the customer to our data protection policy.

Webhouse may at any time modify, add or delete any of the privacy policies of its website (www.webhouse.pt) by updating the content of this page.

3.What type of data is collected by Webhouse?

Webhouse collects data about its clients, and their collaborators, namely name, address, taxpayer's number, email and telephone number(s).

4.Retention time of data

Webhouse maintains the personal data for the period of time necessary to carry out the purposes that justify its communication with the client. In particular, they may be stored for a period of time necessary for warranty and service, unless otherwise specified by the customer.

5.For what purposes Webhouse collects personal data of the User?

The data provided by the Client will be processed and stored in a computerized manner and will be used by Webhouse for direct marketing, customer management, accounting, tax and administrative management, management and litigation, and fraud detection.

6.Webhouse uses personal data for Direct Marketing?

Webhouse may use your personal data to send you any junk e-mail related to products or commercial offers that you may be interested, as well as satisfaction surveys. Webhouse does not sell or trade your data.

The customer expressly authorizes Webhouse to send information about products and services that you may be interested, using your personal data for the purpose of direct marketing through any communication channel, namely through the use of electronic mail, telephone, SMS, MMS or other forms of automatic calling. Webhouse will not market or share its customer database with third parties.

7.Who has access to the user's personal data?

Webhouse does not disclose to third parties any personal data of its Customers and Users, without its consent, except as may be necessary for Webhouse employees, suppliers or business partners to provide a product or service or perform a function on behalf of Webhouse, or where required or permitted by law.

Webhouse have adopted security measures to ensure that its employees with access to personal data are adequately trained in their correct processing, with respect to this policy and legal data protection obligations. In the event of non-compliance, Webhouse will apply disciplinary sanctions to its employees.

Whenever Webhouse discloses the personal data of the User will safeguard compliance with the General Data Protection Regulation, namely by providing contractual provisions that ensure that the third party uses the data received only for the purposes specified, and in accordance with the purposes described in this policy, and that it makes use of adequate means of security, in order to protect the personal data of the User against illegal or unauthorized treatments as well as against its accidental loss, destruction or other harmful actions.

8.Where the user data is stored?

Webhouse stores the data of its clients and Users on its servers located in Portugal. These servers are protected and maintained in accordance with high security standards and in order to comply with applicable privacy laws.

9.User data is secure with Webhouse?

Webhouse has taken the technical and organizational measures necessary to adequately protect its data regarding unauthorized processing and access.

Webhouse implements appropriate security measures to prevent the unauthorized or illegal use of the User's personal data, as well as its loss, destruction, or damage. However, Webhouse can not provide an absolute guarantee to User data.

Webhouse protects the security of the personal data through the use of encryption with certificate in the software that contains personal data, use of password to access the server; and limitation of access to personal data (eg: access only to employees of the Webhouse who need to access them for the purposes described above).

10.And when there are links on the website?

The Webhouse website may contain links to other websites and e-mail addresses of non-Webhouse companies. This Privacy Policy does not apply to such websites and e-mail addresses.

If you use a link available on this website to another website and provide personal information on that site, the processing of the data will be subject to the privacy statement of that website.

11.Webhouse uses cookies on the Website?

The Webhouse website uses cookies in certain areas.

Cookies are files that store information on the user's hard drive or browser, allowing websites to recognize it and know that they have visited it before.

You may configure your browser to refuse cookies, but in that case, the website or portions thereof may not function correctly.

Cookies are used to monitor and analyze the use of the website, allowing Webhouse to better identify and serve the User.

Webhouse does not share cookies with third parties, including external data providers or websites.

12.What are the rights of the User with respect to data?

According to the General Data Protection Regulation, as the holder of the data has the right to request access to personal data concerning him, his rectification or erasure, the limitation of his treatment, the right to object to the treatment, and the right to portability of the data, in the cases and in accordance with the applicable legislation. If you withdraw your consent, this does not jeopardize the lawfulness of the treatment made up to that date.

If you wish, at any time, to update your data or to cease to be part of the database Webhouse can exercise this right, contacting to us through the following means:

Email: geral@webhouse.pt

Letter to address:
Capitulos e Enigmas, Tecnologias de informação, Lda.
Avenida Portas do Minho, 9001
4760-708 Vila Nova de Famalicão, Portugal

Updated 25-05-2018