PT | EN | BR

Sell through digital marketing

Roberto Cortez, specialist in digital marketing and author of the book  Learn to sell with digital marketing  If I believe that selling with digital marketing is an art? A science, even? I believe. Selling with digita

10 December, 2022 https://pmemagazine.sapo.pt/vender-atraves-do-marketing-digital/ Roberto Cortez Canva Studio

Roberto Cortez, specialist in digital marketing and author of the book  Learn to sell with digital marketing 

If I believe that selling with digital marketing is an art? A science, even? I believe. Selling with digital marketing can be extremely profitable and scalable, regardless of the business area. But while it may seem easy, it is not. Simple perhaps, if certain assumptions that I will talk about throughout this article are respected and there is resilience, passion and mindset on the part of the entrepreneur.

An online business, for me, is really a business, when it has sales method, predictability and consistency. And in this sense, scaling an online business necessarily involves these three pillars:

  • Sell ​​more of my products to new customers (CAC metric);
  • Sell ​​more to current customers (LTV metric);
  • Increase the average transaction ticket (AOV metric).

CAC, LTV and AOV are the three key metrics of your business, and that all entrepreneurs need to have at their fingertips.

CAC is your customer acquisition cost. Do you know which one is yours? Do you know your maximum CAC for you to have a sustainable and predictable business? You have to know.

LTV, or lifetime value , is the expected billing value with a customer, throughout their journey as a customer (this could mean months or years, if the cycle is really long and there is a lot of repeat purchases). If your business LTV is lower than the CAC, it goes without saying that you are losing money.

Finally, the AOV or average order value , will dictate what your maximum CAC could be. By increasing the AOV, you can increase the CAC.

From these three metrics derive many other important ones such as conversion rate, churn rate , CPC, etc.

When we talk about sales through digital marketing, we are talking about the different digital channels and strategies that allow us to reach the customer and, consequently, lead him to purchase. There are multiple variables that you must consider when you intend to sell through digital marketing, which can even be interpreted almost as an ecosystem: you, the audience and persona , the content you create, the copy and the offer, the product or service, online advertising, the website, store or capture page.

To talk to you about sales through digital marketing, I will first give you some reasons why you should do it compared to a purely physical business :

  1. There are no geographic barriers – you reach potential customers regardless of where they are;
  2. You sell without depending on yourself or the opening hours of the store;
  3. You can scale your business with greater predictability to different markets;
  4. You can test and learn much faster – the testing methodology we apply in digital marketing allows us to understand where we are going wrong and what can be improved. The speed with which things happen in digital is at the speed of a “dog year”, that is, it seems that one digital year represents seven physical years. And this speed of proof-of-concept through testing puts you years ahead of your local competition.

But, be careful, to sell on a scale and on a recurring basis with digital marketing you have to create an offer that you can't refuse. Your client must feel that he will receive much more than what he will pay, he must see your product or service as an “opportunity”. Therefore, in this sense, it is essential that you communicate the benefits and transformation that come from the purchase in a simple and clear way, giving the customer several reasons to buy.

As for websites, pages and online stores, these are fundamental, yes, when it comes to “sales with digital marketing”. But it's not enough to create a page and wait for the magic to happen. The page must have a strategy, clear alignment with what you communicate on other channels and follow a series of good practices. He interprets it as a board game: people have to know exactly what the next step is, it has to be clear what is expected of them. Never assume that the customer knows what he wants, that he knows your product perfectly, or that he has time to research all your channels. Put the most important information together on a sales page and drive traffic there.

Selling with digital marketing involves a lot of work, testing and resilience. As I said, it's a complex ecosystem that you have to know to make sure you can sell and scale your business online. You have to know your numbers, be realistic about your goals, create an offer you can't refuse, find your audience and put together strategies to reach them, understand which channels you will be able to leverage sales, anyway, I could go on with more assumptions.

Each case is different, but for me, any business can scale digital sales if the assumptions I mentioned here are applied. If you're one of those people who regularly say “but in my business it's different”, I only have one final piece of advice for you: don't be the bottleneck in your business, don't limit it by what you know today.

Good sales.

The internet develops and renews itself in micro seconds, making today's truth, information out of date in minutes, hours or days. All information in this article is valid and current on the date of publication.

Recent Articles

Generation Alpha: How to prepare to win over the consumers of the future

Technology is advancing at a rapid pace, and with it comes a new generation of consumers who are challenging traditional marketing strategies. Generation Alpha - made up of children born after 2010 - is growing up in a highly digitalized world, where artificial intelligence, connected devices and social networks are part of their daily lives. For brands wishing to remain relevant and win over this audience, it is essential to understand their behaviors, values and expectations. Who is Generation Alpha? Generation Alpha is made up of the children of the Millennial Generation and is distinguished by: Total digital immersion: From an early age, they interact with devices such as tablets and voice assistants. Short attention span: They grew up with fast and dynamic content, such as TikTok and YouTube Shorts. Preference for personalized experiences: They expect brands to create content tailored to their individual preferences. Strong influence on parental decision-making: Even though they are young, they have a significant impact on family consumption. How to prepare your brand for this generation 1. Bet on interactivity and gamification Generation Alpha values engaging experiences. Creating applications, games or interactive experiences can increase the connection with the brand. 2. Invest in short, dynamic content This audience is used to consuming information quickly. Use short videos, animations and eye-catching images to capture their attention. 3. Have a presence on the right platforms Social networks such as YouTube, TikTok and Instagram are key to reaching this audience. Creating appropriate content for each platform is essential. 4. Personalization and Artificial Intelligence AI tools can help create experiences tailored to the individual tastes of each user, increasing engagement and loyalty. 5. Social responsibility and sustainability Alphas are being educated by parents who value sustainability. Brands that promote social responsibility and transparency gain credibility with this audience. Generation Alpha represents the future of consumption and digital interactions. Brands that know how to adapt to this new reality will be in an advantageous position to win over and retain this audience from an early age. Do you want to prepare your business for the future? Webhouse can help you develop innovative strategies to attract and engage all audiences. Talk to us, start transforming your marketing approach now!

Personalized content: Do you know how to generate engagement with your brand in a regional and cultural way?

In an age when digital communication dominates the market, the brands that stand out are those that manage to create authentic connections with their audiences. But how do you ensure that your message resonates with different audiences? The answer lies in personalizing content according to each region and culture. Adapting communication to cultural specificities not only improves engagement, but also strengthens the brand's presence in different markets. Let's explore how to do this effectively! The importance of personalization in digital marketing Each region has its own particularities - from the way it communicates to the cultural references that generate the most identification. Creating generic content can limit the impact of your message, making it less relevant to different segments of your audience. The main benefits of more personalized marketing include: Greater connection with the audience: When content reflects local culture and values, the audience feels more involved. Increased engagement: Posts tailored to regional preferences tend to generate more interactions. Differentiation from the competition: Brands that personalize communication stand out in the market. Better performance in paid campaigns: Ads tailored to local characteristics achieve better conversion rates. How to create content adapted to different regions and cultures Now that we know the importance of personalization, let's move on to the strategies that can be applied to create effective content. 1. Research and understand the local culture Before creating any campaign, it is essential to understand the customs, values and cultural references of your target audience. Use tools such as Google Trends and social media analysis to identify local trends. 2. Adapt the language and tone of your communication Expressions, slang and even the formality of tone vary from one region to another. Make sure your communication is in line with the way your local audience expresses itself. 3. Use local references in your content People feel more connected to brands that speak their language - not just literally, but figuratively too. References to local traditions, events and personalities can bring your content closer to your audience. 4. Bet on regional influencers Partnerships with local content creators can help increase your brand's credibility in a given region. Influencers have a significant impact on your audience's purchasing decisions. 5. Constantly test and adjust your strategy Monitoring results is key to knowing what works best in each market. Analyze metrics such as click-through rate, dwell time and conversions to adjust the strategy and optimize results. Creating personalized content for each region and culture is not just a smart strategy, but a necessity for brands that want to grow in the digital environment. Personalization strengthens the connection with the audience, improves engagement and increases conversion opportunities. Want to take your digital marketing strategy to the next level? Webhouse can help you create personalized content that really resonates with your audience, ensuring more impact and better results. Contact us and find out how we can transform your brand's communication!

How to include different audiences in your marketing strategy and reach more customers

Digital marketing is constantly evolving, and one of the most important trends today is inclusion. Brands that want to stand out need to consider all groups in society, ensuring that their communication reaches different audiences effectively. After all, more inclusive marketing not only extends the brand's reach, but also strengthens the relationship with consumers. But how do you do this in practice? Let's explore the best strategies! The importance of inclusion in marketing Historically, many marketing campaigns have only targeted a specific audience, leaving out underrepresented groups. However, modern consumers value brands that demonstrate authenticity and a commitment to diversity. Creating a marketing strategy that takes into account different customer profiles can result in greater brand loyalty and, consequently, more sales. In addition, investing in inclusion brings benefits such as: Increased credibility: Brands that care about representation gain the public's trust. Greater reach and involvement: Inclusive communication makes it possible to reach new markets and strengthen digital presence. Differentiation from the competition: Companies that adopt inclusion as part of their identity stand out in the market. How can you make your communication more inclusive? For your marketing to be truly effective and inclusive, it is essential to follow some good practices. Here are some tips to get you started: 1. Know your audience The first step towards a more inclusive marketing strategy is to understand who your customers are. Analyze demographic, cultural and behavioral data to create campaigns that really resonate with different profiles. 2. Use accessible language Avoid complicated terms and expressions that could exclude certain groups. Prefer communication that is clear, simple and adaptable to different audiences. 3. Bet on visual representativeness The images and videos used in your communication should reflect the diversity of the real world. Make sure you include people from different backgrounds, ages, genders and abilities. 4. Adapt content for different platforms Each digital platform has different audiences, and adapting communication for each one increases inclusiveness. Use subtitles on videos, translations into different languages and accessible formats to ensure that more people are able to consume your content. 5. Listen to your audience Customer feedback is essential for improving your strategy. Be attentive to interactions on social media and promote dialogues that encourage participation from different groups. Creating an inclusive marketing strategy is not just a trend, but a necessity for brands that want to grow and establish real connections with consumers. Diversity and accessibility must be fundamental pillars of any effective communication. Want to take your marketing to the next level? Webhouse can help you create more inclusive and effective digital strategies, ensuring that your brand reaches the right audience with the right message. Talk to us and find out how to transform your communication!

The new changes to Instagram's algorithm: what changes for your business?

Instagram has once again opened up, revealing how its algorithm will work this year! If you have a business and use this social network to reach more customers, understanding this mechanism is essential to increasing your brand's visibility and improving your results. But what are the factors that really matter for the reach of your posts? Let's find out! How Instagram's algorithm classifies content Instagram uses a ranking system based on two types of reach: Connected reach: when your posts reach your followers. Disconnected reach: when your content is shown to users who don't yet follow your page. To determine what each user will see, the algorithm evaluates several factors. Among the most important are: Display time: The more time a user spends viewing your post, the greater the relevance assigned by the algorithm. Likes and interactions: Audience engagement remains crucial. If your posts receive a lot of “likes”, comments and shares, they tend to be promoted more. Submissions and shares: Instagram values content that users send to other people or share in their Stories, as this indicates a high level of interest. What can damage your reach on Instagram? Although there are ways to increase visibility, there are also practices that can limit the reach of your posts. Instagram restricts certain types of content, such as: Posts with visible watermarks from other platforms (such as TikTok, for example); Duplicate or unoriginal content; Accounts that have a history of violating the platform's guidelines. To avoid penalties, always create authentic content and follow the good practices recommended by Instagram. How to increase your business's visibility on Instagram Now that you know how the algorithm works, it's time to use this knowledge to your advantage. Here are some effective strategies: Invest in short, dynamic videos - The video format, especially Reels, has a better chance of going viral and reaching a larger audience. Bet on Stories for deeper connections - Stories are ideal for building relationships with followers and increasing engagement. Avoid outdated practices - Buying followers, running sweepstakes or using bots for interaction can damage your account's reputation and is against the platform's guidelines. Keep track of metrics - Analyze your account's insights to understand which posts are performing best and adjust your strategy as necessary. Instagram continues to be a powerful tool for companies wishing to grow in the digital environment. However, to guarantee good results, it's essential to understand how the algorithm works and adapt your strategy to increase organic reach. Do you want to boost your business's digital presence and maximize the impact of your social networks? Webhouse can help! We create customized strategies to improve your digital marketing and increase your brand's visibility. Talk to us and find out how we can transform your business! 

How online reviews can make (or break) your business

Online reviews play a crucial role in consumers' purchasing decisions. Good feedback can attract new customers, while negative comments can drive them away. Knowing how to manage these reviews is essential for any company. 1. The importance of online reviews Studies show that 93% of consumers read reviews before making a purchase and 84% trust them as much as personal recommendations. Tip: Encourage satisfied customers to leave positive feedback. 2. How to respond to positive comments A positive review can reinforce your company's credibility, but ignoring it is a mistake. The best approach: Always thank the customer and show appreciation for their trust. 3. Dealing with negative feedback Negative criticism can be damaging if not handled well. Instead of ignoring them or responding defensively, see them as an opportunity to improve. Tip: Respond professionally, offer solutions and try to solve the problem. 4. Monitor and manage online reputation Regularly monitoring reviews and interacting with customers shows concern for the consumer experience. Useful tools: Google My Business, Trustpilot, Facebook Reviews. An effective review management strategy can boost your company's reputation and credibility. Be aware of feedback and use it to your advantage. Need help managing your online reputation and ensuring a strong digital presence? Webhouse has specialized solutions to keep your brand well positioned and confident in the market!
2025 Webhouse.pt | All Rights Reserved.
Privacy Policy | Conflict resolution | Cookies Policy
Complaint book
Created with  by Webhouse.pt
I accept
This website uses cookies to offer you a more personalized experience. While continuing navigation, you are agreeing to its use. Saiba mais
Contacto no WhatsApp
Contacto no Messenger